American Teleservices Association, Mid-Atlantic Chapter

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About this Organization:

The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support.

Upcoming Events:

Past Events:

March3
How Much Difference Does Your Difference Make? Mar 3 10 3:30pm - 7:00pm in Philadelphia, PA Tim has personally interviewed over 250 CEO’s across 20 different industries over the course of the last 2 years, and he is ready to share the results of his informal study: Businesses have no idea...
November5
2009 Compliance Seminar Nov 5 09 8:30am - 3:30pm in Philadelphia, PA This year, the ATA has specifically designed its complliance seminars to provide you with relevant, practical and actionable solutions. In the contact center industry, just one unanswered question...
March3
How much difference does your difference make? Mar 3 09 3:30pm - 7:00pm in Philadelphia, PA Tim has personally interviewed over 250 CEO’s across 20 different industries over the course of the last 2 years, and he is ready to share the results of his informal study: Businesses have no idea...
February18
Social Media: Consumer Interaction and The Digital Age Feb 18 09 3:30pm - 8:00pm in Philadelphia, PA Recent studies show that 60% of Americans use a form of Social Media and 93% of those who do believe companies they buy from should have a presence in Social Media. So what exactly is Social Media?...